Frequently asked questions.

On your first consultation, your osteopath will take a detailed medical case history and complete a physical examination. Sometimes examination may include specific systemic health tests e.g. neurological examination, blood pressure...

If osteopathic treatment is appropriate, your osteopath will then communicate their working diagnosis and create an individualised treatment plan and start the treatment.

Depending on the injured area, you may be required to get undressed during the appointment. Therefore, wear something you feel comfortable in, you can wear shorts if you would prefer.

We are covered by AXA, Heallix, WPA and Vitality. Please let us know if your appointment will be covered by an insurance when booking.

We will always do our best to make you feel as comfortable as possible, so it is absolutely okay for you to attend your appointment with a family member and/ or a friend. Due to the size of the room, we suggest not to be accompanied by more than one person.

Initial appointments last for up to an hour and follow-up appointments up to 40 minutes. However, for AXA appointments they are both 30 minutes.

Unfortunately Light Center in Clapham Common is not wheelchair-accessible due to the treatment room being on 1st floor and there is currently no lift.

Please note that missed appointments and late cancellations (under 24 hours notice) are chargeable. Please phone or email us at least 24 hours in advance if you are unable to attend. This ensures your appointment time can be used for another patient in need.

Thank you!